What are Web Leads?


The web leads, also called web inquiries, provides both a web service and a user interface to capture inquiries from other web facing systems and process them into the ClickHome solution. This would typically be used for capturing new sales inquiries (leads).

The first part of the process is to capture the information into a queue using a web service interface. This captures all the information and allows either immediate automated actions, or user review and actions.

The second part is the action itself - this can be automated in some instances, but the overall expectation is that there is a user interface which allows the user to make better decisions about incoming inquiries, such as Spam and delete, deciding on duplicates, fixing cases of spelling mistakes that cause mismatches; and then actioning the update appropriately.




Validation Entries required in ClickHome:



10.1.2 To Test the API call:








To Test from the interface into clickhome - https://clickhome.*client*.com/clickhome3webservice/leadservices/interfaceenquiry.asmx


When you open the url in a browser, you must see something like this:



10.2.1 ClickHome Web Service Reference

The only Web Method available in ClickHome Web Service is Inquiry

Parameters
Field
Data Type
Validation
Comments
ClientReference
String (50)
 
Used for identifying the same enquiry source or updates to the same client.
InterfaceType
String (10)
= AUTO
AUTO (only accepted value at the moment, future DELETE, INSERT, UPDATE)
Contact1Title
String (50)
 
Mr, Mrs etc
Contact1FirstName
String (50)
Required
 
Contact1LastName
String (50)
Required
 
Contact2Title
String (50)
 
 
Contact2FirstName
String (50)
 
 
Contact2LastName
String (50)
 
 
Phone1
String (20)
 
 
Phone2
String (20)
 
 
Phone3
String (20)
 
 
Email
String (60)
 
 
ContactMethod
String (1)
1,2,3,E
1 = Phone 1, 2 = Phone 2, 3 = Phone 3, E = Email
ContactRule  
String (400)
 
Eg Please contact me after 6:00pm
HomeAddress1
String (60)
 
 
HomeAddress2
String (60)
 
 
HomeAddressState
String (10)
 
 
HomeAddressSuburb
String (30)
 
 
HomeAddressPostCode
String (10)
 
 
HomeAddressCountry
String (30)
 
 
BuildLot
String (20)
 
 
BuildStreetNo
String (20)
 
 
BuildSuburb
String (60)
 
 
BuildState
String (10)
 
 
BuildPostCode
String (10)
 
 
BuildCouncil
String (50)
 
 
EnquiryType
String (10)
 
A limited range of values that can be used to control the interface
EnquirySubject
String (50)
 
 
EnquiryBody
String (1000)
 
 
EnquiryAction 
String (50)
 
Indicates what the client wants the builder to do for them. May come from a drop down validation or radio button control
EnquiryDate
Date Time Stamp (inc Time Zone)
 
Actual date/time when the enquiry was submitted
ReferralSource
String (50)
Must be configured in ClickHome Marketing Referral Sources
Typically the same of the website where the Enquiry came from.
ReferralData
String (50)
 
Free Text – can be used for additional marketing information such as promotion code etc.
MarketingSource
String (50)
 
This might be yellow pages, internet, newspaper etc
NewsletterPermission
Boolean