Before setting up Post Inspection Actions, the scenario needs to be defined, i.e. what answer on what question would make the inspection fail?


For instance, on a Brickwork inspection, having the measurements incorrect or the hoops irons not correctly fitted is a failure:


The column Fail Below has the value 1 for the questions 110 and 120, meaning if the answer is below than 1 it's a fail. No being 0, it fails if this answer is selected.


Once the critical questions have their Fail Below value correctly set, you can select the failure actions that need to happen in case the inspection fails.



Column
Value
Description
Database field
Fail Below
1
Inspection Fails if this answer is NO
inFailBelow
Fail Below
-1
Inspection does NOT fails if this answer is NO
inFailBelow
Photo Below
1
Force to take a photo if answer to this question is NO
inPhotoBelow
Photo Below
-1
DO NOT Force to take a photo if answer to this question is NO
inPhotoBelow
Photo Below
3
Force to take a photo all the time
inPhotoBelow
Comment Below
1
Force to add a comment if answer to this question is NO
inCommentBelow
Comment Below
-1
DO NOT Force to add a comment if answer to this question is NO
inCommentBelow
Comment Below
3
Force to add a comment all the time
inCommentBelow


Please note that value entered to Force users to add photo or comment need not be 1001. If the Photo Below value is 5, users would be forced to add a photo if they have chosen an answer 5 (There are more options for answers not just YES and NO, you can even use a scale as an option i.e rate from 1 to 10. 



To set the actions to be taken on an inspection failure navigate to: Administration -> Construction -> Inspection Templates


From there click on the dropdown for Failure Actions for the inspection group you intend to change and check the actions you want to be taken on an inspection failure. 


The options are as follows:


  • Reschedule Task On Fail - Creates a new task with an unplanned status if the Inspection Fails
  • Repeat Inspection On Fail - New incomplete inspection created if the Inspection Fails
  • Job OnHold On Fail - Contract status changed to on hold if the Inspection Fails
  • Supplier Callup On Fail - Callup and Inspection Failure report sent to supplier inbox if the Inspection Fails
  • Management Escalation On Fail - New inspection assigned to Construction Manager if the Inspection Fails
  • Mark Supplier Unavailable On Fail - Supplier marked as unavailable if the Inspection Fails
  • Notify Central Account On Fail - Email with failed Inspection Report sent to address set up in ClickHome.Inspections.Central if the Inspection Fails
  • EmailAccountNotify Client Liaison On Fail - Email with failed Inspection Report sent to Client Liaison inbox if the Inspection Fails
  • Notify Construction Manager On Fail - Email with failed Inspection Report sent to Construction Manager inbox if the Inspection Fails
  • Generate Maintenance Issues On Fail - Generates a Maintenance issue for this task if the Inspection Fails
  • Generate Phase 2 On Fail - Generates a Phase 2 inspection  if the Inspection Fails
  • Notify Client  On Fail - Email a copy of the report to the Client if the Inspection Fails 
  • Notify Central Account On Pass - Email with Inspection Report sent to address set up in ClickHome.Inspections.Central if the Inspection Passes
  • Notify Client Liaison On Pass - Email the Client Liaison with an Inspection Report if the Inspection Passes
  • Notify Construction Manager On Pass - Email the Construction Manager with an Inspection Report if the Inspection Passes
  • Notify Supplier On Pass - Email the Supplier with an Inspection Report if the Inspection Passes
  • Notify Client On Pass - Email the Client  with an Inspection Report if the Inspection Passes
  • Notify Inspector On Pass - Email the user who completed the inspection with an Inspection Report if the Inspection Passes
  • Notify Supervisor 1 On Pass - Email the Supervisor 1 with an Inspection Report if the Inspection Passes
  • Notify Supervisor 2 On Pass - Email the Supervisor 2 with an Inspection Report if the Inspection Passes
  • Notify Supervisor QC On Pass  - Email the QC Supervisor with an Inspection Report if the Inspection Passes
  • Make Job Active On Pass - Update the job status to Active if the Inspection Passes



To attach a report to the resulting email you need to set your inspectionreport as inspecialreport 2 in tblmasterreports.