ClickHome Assist helps you with the day to day Administration of ClickHome. If your Administrator is on holiday, too busy with other activities or working on a big project. Let us help you!


ClickHome Assist saves time and effort having to manage your ClickHome system, simply send us a service request and we'll take care of the rest. Our ClickHome Assist team can provide the following services:



 

Managing base data 

General user configuration 

o    Non Working Days 


o    Removing and Creating Users 


o    Resource Codes 


o    Assigning new users to existing tasks 


o    Creating Flexfields 


o    Resetting Passwords 


o    Summaries and Summary groups 


o    Change resource allocations 


o    Creating / Expiring house types 


o    Manage team members / subordinates 


o    Referral Sources 


o    Add Security roles 


 Managing job specific data 

 Simple template task changes 

o    Closing down jobs 


o   Adding and renaming tasks  


o    Cancelling jobs 


o    changing durations 


o    Backdating single tasks 


o    managing PO matching rules 


o    Changing Roles on job 


o    changing resources against template tasks 


o    Resetting/Reinstating tasks 


o    Task linking 


Installation and basic testing of upgrades 

o    Adding/removing flexfields 


o    Upgrade of System(s) to latest release