How To

Shows various instructional and How to articles to assist with use of ClickHome for iPad

How to get the log file and database from the iPad
When one of our Support or Implementation team members asks for the sync log or iPad database from your field device.  Please follow the steps below to get ...
Thu, 25 Jul, 2019 at 1:54 PM
How To Set Max Image Size
As per version 187 onwards the iPad will have below settings available to specify the max image upload size. This can be maintained from the iPad...
Fri, 21 Nov, 2014 at 9:05 AM
How to: Find ClickHome mobile app version number
To find the version of the Clickhome App installed on your device Open the app to the first screen. The version is down the bottom per the image below ...
Tue, 9 Jun, 2015 at 4:52 PM
How to - Send Additional Instructions to a Supplier
From the iPad, the supervisor has the option to send additional instructions to the supplier on a scheduled task. This will send a new call up with the exis...
Thu, 17 Oct, 2019 at 8:10 AM
Tracking Notes and Issues on Jobs
To create maintenance issues under an Active job: 1. Go to Maintenance Scheduler screen from side menu 2. Tap on Add New Issue 3. Add re...
Fri, 16 Jun, 2017 at 3:06 PM
How To - Troubleshoot Sync Errors occurring on Field Devices
Sync errors on field devices can occur for many reasons, however, below is a standard checklist on what to do when these errors appear. 1. Chec...
Mon, 26 Jul, 2021 at 12:45 PM