FAQ

Legend: Job List Status Icons
The houses have different colours which represent the different states that the Job can be in: indicates that the Job has not had its Call Sheet do...
Thu, 14 Jan, 2021 at 9:04 AM
Legend: Callsheet Task Status Icons
The basic icons are as follows: Icons For further details for clients with JobFile and how the Status' interact, please see this article. Un...
Wed, 8 Apr, 2020 at 2:31 PM
Setup - Standard Mobile Settings
Below you will find the Mobile Settings that you can use for the supervisors in the field. See Instructions on how to enter MobileManager Settings her...
Tue, 25 May, 2021 at 12:50 PM
Confirmations
Please follow this link to the article.
Wed, 4 Apr, 2018 at 11:05 AM
Construction Manager/Senior Supervisor job list displays grey house status icons
Issue: Construction Managers have a lot of greyed out contracts on their Job List. The Construction Manager gets a large list of jobs, including t...
Wed, 18 Nov, 2015 at 12:20 PM
As a builder how do I know when a resource (supplier) has confirmed they can do a task
If you are a builder using ClickHome you might want to know how you will recognise what tasks have been confirmed by the resources you have assigned them to...
Tue, 1 Jun, 2021 at 2:19 PM
If a trade is sent a PO via ClickHome into JobFile but the task has not yet been scheduled how does this work
The task is sent to JobFile as soon as the trade/supplier is assigned to the task therefore anything else added to the task (documents & POs) will also...
Tue, 1 Jun, 2021 at 2:19 PM
When I accept an alternate date that a supplier has provided for a task, how does this affect the linked tasks
In ClickHome when a task has been proposed with an alternate date by the supplier and you accept this new date, any tasks that are already booked in (blue s...
Tue, 1 Jun, 2021 at 2:19 PM
How can I communicate with the builder/Job Owner
If you want to communicate with the job owner about a task you can easily do this by adding a note to the task. When you add the note you can select to not...
Tue, 1 Jun, 2021 at 2:19 PM
JobFile doesn't work properly in my internet browser
Different browser types and settings sometimes prevent websites from working as they should. Examples of internet browsers;  Google Chrome Internet Expl...
Tue, 1 Jun, 2021 at 2:19 PM