FAQ

Legend: Job List Status Icons
The houses have different colours which represent the different states that the Job can be in: indicates that the Job has not had its Call Sheet do...
Thu, 14 Jan, 2021 at 9:04 AM
Legend: Callsheet Task Status Icons
The basic icons are as follows: Icons For further details for clients with JobFile and how the Status' interact, please see this article. Un...
Wed, 8 Apr, 2020 at 2:31 PM
Setup - Standard Mobile Settings
Below you will find the Mobile Settings that you can use for the supervisors in the field. See Instructions on how to enter MobileManager Settings her...
Wed, 6 Oct, 2021 at 1:40 PM
Confirmations
Please follow this link to the article.
Wed, 4 Apr, 2018 at 11:05 AM
Construction Manager/Senior Supervisor job list displays grey house status icons
Issue: Construction Managers have a lot of greyed out contracts on their Job List. The Construction Manager gets a large list of jobs, including t...
Wed, 18 Nov, 2015 at 12:20 PM
As a builder how do I know when a resource (supplier) has confirmed they can do a task
If you are a builder using ClickHome you might want to know how you will recognise what tasks have been confirmed by the resources you have assigned them to...
Tue, 1 Jun, 2021 at 2:19 PM
If a trade is sent a PO via ClickHome into JobFile but the task has not yet been scheduled how does this work
The task is sent to JobFile as soon as the trade/supplier is assigned to the task therefore anything else added to the task (documents & POs) will also...
Tue, 1 Jun, 2021 at 2:19 PM
When I accept an alternate date that a supplier has provided for a task, how does this affect the linked tasks
In ClickHome when a task has been proposed with an alternate date by the supplier and you accept this new date, any tasks that are already booked in (blue s...
Tue, 1 Jun, 2021 at 2:19 PM
How can I communicate with the builder/Job Owner
If you want to communicate with the job owner about a task you can easily do this by adding a note to the task. When you add the note you can select to not...
Tue, 1 Jun, 2021 at 2:19 PM
JobFile doesn't work properly in my internet browser
Different browser types and settings sometimes prevent websites from working as they should. Examples of internet browsers;  Google Chrome Internet Expl...
Tue, 1 Jun, 2021 at 2:19 PM