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Knowledge base
Introduction to Support
The Basics
16
How do I get Access to the Support Forum
Intro - Guidelines for Support
Info - Release Process
Info - Feature Request or Bug?
How To - Understand the ClickHome Online Documentation
View all 16
System Requirements
10
ClickHome System Requirements
Installation Prerequisites
Remote Access Requirements
CH3 Explanatory Diagram
Transition From Implementation to Customer Control and Support
View all 10
ClickHome Assist
The Basics
2
Intro - What is ClickHome Assist
How To - Guidelines for Assist Request
Requirements
2
Info - Minimum Supported Versions
Info - Access Requirements
ClickHome Overview
Intro
7
Intro - What is ClickHome
Intro - Getting Started with ClickHome
How To - Get access to the Support Articles
How to - Login to ClickHome
How To - Navigation of ClickHome 3 Interface
View all 7
Land Management
Intro
1
Intro - Land, House & Land Packages
Lead Management
Intro
1
Intro - Mobile Leads
Tenders
Intro
8
Intro - Tenders
Info - Tender and Variation Statuses
Info - Tenders List
Info - Stages of a Tender
Tenders screen colour defininitions
View all 8
Pre-Construction Management
Intro
2
Intro - Task Lists
Intro - Tasks
Tasks
16
MyTasks List Configuration
Date Alternative Planned (Pushing out Tasks from the MyTask List)
How To - SuperUser Edit
How To - Resetting or Reactivating Tasks
How To - Create a Custom Task in a Job
View all 16
Construction Management
Intro
21
Intro - Getting Started with Construction
Video - Maintenance
Intro - Advanced Planner
How To - Create Issues
Intro - Construction Control
View all 21
Purchase Orders
8
Intro - Purchase Orders
How To - New PO Notifications for Supervisors
How To - Re-run a PO Load
Setup - Purchase Order Matching
Setup - Setting Exclusions for PO Matching
View all 8
ClickHome Core Components
Intro
2
Intro - Dashboards
Intro - Contracts
Jobs
16
Intro - Jobs
Info - Job Types and Contract Statuses
Info - Understanding Job Data and Fields
Info - Business Units and Regions
How To - Job Listings
View all 16
Client Portal - MyHome
Introduction
2
Intro - MyHome Client Portal
Intro - MyHome Wordpress
Field Devices
FAQ
22
Legend: Job List Status Icons
Legend: Callsheet Task Status Icons
Setup - Standard Mobile Settings
Confirmations
Construction Manager/Senior Supervisor job list displays grey house status icons
View all 22
How To
6
How to get the log file and database from the iPad
How To Set Max Image Size
How to: Find ClickHome mobile app version number
How to - Send Additional Instructions to a Supplier
Tracking Notes and Issues on Jobs
View all 6
ClickHome Field Operations (iPad)
24
Supervisor Training
Info- Overview Screen
Info: Job List
Job Map
How To- Call Sheet
View all 24
Windows Tablet
1
How to get database file Clickhome.db3 from tablets
Integration
API
3
Introduction
Application
Technical - Customised XML Data Set by Token
Portal Listings
Intro
2
Intro - House & Land Packages + Portal Feeds
Intro - Portal Listing Statuses