ClickHome Support

The Basics 16

• How do I get Access to the Support Forum
• Intro - Guidelines for Support
• Info - Release Process
• Info - Feature Request or Bug?
• How To - Understand the ClickHome Online Documentation

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System Requirements 10

• ClickHome System Requirements
• Installation Prerequisites
• Remote Access Requirements
• CH3 Explanatory Diagram
• Transition From Implementation to Customer Control and Support

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The Basics 2

• Intro - What is ClickHome Assist
• How To - Guidelines for Assist Request

Requirements 2

• Info - Minimum Supported Versions
• Info - Access Requirements

Intro 7

• Intro - What is ClickHome
• Intro - Getting Started with ClickHome
• How To - Get access to the Support Articles
• How to - Login to ClickHome
• How To - Navigation of ClickHome 3 Interface

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Intro 1

• Intro - Land, House & Land Packages

Intro 1

• Intro - Mobile Leads

Intro 8

• Intro - Tenders
• Info - Tender and Variation Statuses
• Info - Tenders List
• Info - Stages of a Tender
• Tenders screen colour defininitions

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Intro 2

• Intro - Task Lists
• Intro - Tasks

Tasks 16

• MyTasks List Configuration
• Date Alternative Planned (Pushing out Tasks from the MyTask List)
• How To - SuperUser Edit
• How To - Resetting or Reactivating Tasks
• How To - Create a Custom Task in a Job

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Intro 21

• Intro - Getting Started with Construction
• Video - Maintenance
• Intro - Advanced Planner
• How To - Create Issues
• Intro - Construction Control

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Purchase Orders 8

• Intro - Purchase Orders
• How To - New PO Notifications for Supervisors
• How To - Re-run a PO Load
• Setup - Purchase Order Matching
• Setup - Setting Exclusions for PO Matching

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Intro 2

• Intro - Dashboards
• Intro - Contracts

Jobs 16

• Intro - Jobs
• Info - Job Types and Contract Statuses
• Info - Understanding Job Data and Fields
• Info - Business Units and Regions
• How To - Job Listings

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Introduction 2

• Intro - MyHome Client Portal
• Intro - MyHome Wordpress

FAQ 22

• Legend: Job List Status Icons
• Legend: Callsheet Task Status Icons
• Setup - Standard Mobile Settings
• Confirmations
• Construction Manager/Senior Supervisor job list displays grey house status icons

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How To 6

• How to get the log file and database from the iPad
• How To Set Max Image Size
• How to: Find ClickHome mobile app version number
• How to - Send Additional Instructions to a Supplier
• Tracking Notes and Issues on Jobs

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ClickHome Field Operations (iPad) 24

• Supervisor Training
• Info- Overview Screen
• Info: Job List
• Job Map
• How To- Call Sheet

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Windows Tablet 1

• How to get database file Clickhome.db3 from tablets

API 3

• Introduction
• Application
• Technical - Customised XML Data Set by Token

Intro 2

• Intro - House & Land Packages + Portal Feeds
• Intro - Portal Listing Statuses