ClickHome SMS Messaging gives you a simple, professional way to communicate with customers directly from ClickHome using a dedicated mobile number owned by your business.
Send timely updates, reminders, and confirmations straight from ClickHome and keep all conversations automatically recorded against the job. Every reply from your customer is captured back into ClickHome as a note, ensuring your team always has full visibility without having to switch systems or manually log communication.
With a dedicated SMS number, your messages look professional and trustworthy, increasing open rates and response times compared to email. Customers can reply directly, creating a two way conversation that is easy for them and fully traceable for your team.
The service includes up to 1000 SMS messages per month for a fixed monthly fee, making it simple to budget with no surprises. Usage is monitored, and if volumes increase consistently, ClickHome will work with you to review and agree an appropriate capacity upgrade.
Setup and configuration are handled by ClickHome, so there is no technical overhead for your team. Once enabled, your staff can send SMS messages directly from ClickHome using the same workflows they already use.
The SMS service is compliant with current messaging standards and designed to support opt-in, opt-out, and customer consent requirements, giving you confidence that your customer communications meet regulatory expectations.
In short, ClickHome SMS Messaging helps you communicate faster, improve customer engagement, and keep every conversation where it belongs, inside ClickHome.